# How To Submit Ticket

If you have any problems, you can submit your problem in the ticket. We will check it and resolve it as soon as possible.‌

1. Step 1 : Go to this link : <https://themelexus.ticksy.com/> and then choose **"Submit a ticket"**
2. At category, you choose **"Autozpro Theme"**&#x20;

![](https://814188227-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFxmio3NaG9Bq2qqNuuFq%2Fuploads%2FcyIfs9VQCsalRdnTSAtf%2Fimage.png?alt=media\&token=8db3ed35-858f-4598-8d50-b94e354d0cf0)

3\. Step 3: Fill your purchase information and submit your ticket

![](https://814188227-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFxmio3NaG9Bq2qqNuuFq%2Fuploads%2FTf3DwwkdhzDA29BIo86P%2Fimage.png?alt=media\&token=f5cdf5cc-30dc-4315-80c4-f50e9112aff9)

4\. Step 4 : Then verify Envato account and **Submit Ticket**". Then please wait and keep in contact via ticket, when we check and fix it, we will contact you via ticket.