If you have any problems, you can submit your problem in the ticket. We will check it and resolve it as soon as possible.‌
Step 1: Go to this link: https://pavothemes.com/forums/ and then it will go to submit page.
Step 2: Click to the button "Submit a ticket" to display the form submit‌. https://pavothemes.com/how-to-create-a-ticket-on-pavothemes/
3. Step 3: Please choose the category of the theme that you bought
4. Step 4: Fill in all information about: Enter your Purchase Code, Registration, ticket description, and Ticket Description then click on to button "Submit Ticket". Then please wait and keep contact via ticket, when we check and fix it, we will contact you via ticket.