> For the complete documentation index, see [llms.txt](https://wpdocs.gitbook.io/winesto/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wpdocs.gitbook.io/winesto/faqs/how-to-submit-ticket.md).

# How To Submit Ticket

If you have any problems, you can submit your problem in the ticket. We will check it and resolve it as soon as possible.‌

1. **Step 1:** Go to this link: <https://pavothemes.ticksy.com/> and then it will go to submit page.
2. **Step 2:** Click to the button "**Submit a ticket**" to display the form submit‌.&#x20;

<figure><img src="https://2950202805-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5QDqgOY34Px2djkabwQD%2Fuploads%2FqMV0nw1jKrVFA9g1wmLw%2Fsubmit%20ticket.png?alt=media&amp;token=79a6e54f-8f01-4b11-8bbe-5342b68081c9" alt=""><figcaption></figcaption></figure>

3\. **Step 3:** Please choose the category of the theme that you bought

<figure><img src="https://2950202805-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5QDqgOY34Px2djkabwQD%2Fuploads%2F56GXLBduJtKlna8G6sm0%2Fchoose.png?alt=media&amp;token=0f72342f-a3fa-4c0b-9ff3-2e2ce37a222d" alt=""><figcaption></figcaption></figure>

4\. **Step 4:** Fill in all information about: **Enter your Purchase Code**, **Registration**, ticket description, and Ticket Description then click on to button "**Submit Ticket**". Then please wait and keep contact via ticket, when we check and fix it, we will contact you via ticket.

<figure><img src="https://2950202805-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5QDqgOY34Px2djkabwQD%2Fuploads%2FSGU4OCtL02Y8aPvuEEI6%2Fsubmit.png?alt=media&amp;token=b69c6fc7-b152-4fca-83e2-cc06f5aaa118" alt=""><figcaption></figcaption></figure>