# How To Submit Ticket

If you have any problems, you can submit your problem in ticket. We will check it and resolve it as soon as possible.‌

1. Step 1 : Go to this link : <https://pavothemes.com/forums/> and then it will go to submit page.
2. Step 2 : Click to button " **My Account**" at the top of right corner page to create new account:

![](https://gblobscdn.gitbook.com/assets%2F-MHy5dy5uQ67W56zMcvB%2F-MINoh7o82LmpT2qf879%2F-MINqQAtsdfkVWMEpkhp%2Fimage.png?alt=media\&token=443faece-95f4-45c5-bab6-28d7e4f46ace)

3\. Step 3 : Insert purchase code:

![](https://gblobscdn.gitbook.com/assets%2F-MHy5dy5uQ67W56zMcvB%2F-MINoh7o82LmpT2qf879%2F-MINqfYd00vu6iLT9DxR%2Fimage.png?alt=media\&token=1cda1640-a1b1-4651-9a8b-8c062b8b5196)

4\. Step 4 : Then verify Envato account and **Submit Ticket**". Then please wait and keep contact via ticket, when we check and fix it, we will contact you via ticket.