# How To Submit Ticket

If you have any problems, you can submit your problem in ticket. We will check it and resolve it as soon as possible.‌

1. Step 1 : Go to this link : <https://pavothemes.com/forums/> and then it will go to submit page.
2. Step 2 : Click to button " **My Account**" at the top of right corner page to create new account:

![](https://3676579953-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MGbFxd9X6wS6x8pAOzM%2Fuploads%2FvuvTsObE9bwe6wDZEk9A%2Fimage.png?alt=media\&token=8aa6b6f7-88ee-4bfa-8935-5cc035216780)

3\. Step 3 : Insert purchase code:

![](https://3676579953-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MGbFxd9X6wS6x8pAOzM%2Fuploads%2FbP5xjavv46659jmsrJaX%2Fimage.png?alt=media\&token=fca69dc0-38e1-45a5-a6ef-11c7788665d0)

4\. Step 4 : Then verify Envato account and **Submit Ticket**". Then please wait and keep contact via ticket, when we check and fix it, we will contact you via ticket.