# How To Submit Ticket

If you have any problems, you can submit your problem in ticket. We will check it and resolve it as soon as possible.‌

1. Step 1 : Go to this link : <https://prestabrain.com/> and then it will go to submit page.
2. Step 2 : Click to button " **My Account**" at the top of right corner page to create new account:

![](https://2304792726-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MVV08sUD_b98f6-LfO5%2F-MV_mBi_e0ayfDl9Mwzg%2F-MV_n6BCFZ3IytqN2sLw%2Fimage.png?alt=media\&token=7db7b928-8616-492c-b9f2-792a4659fb84)

3\. Step 3 : Insert purchase code:

![](https://2304792726-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MVV08sUD_b98f6-LfO5%2F-MV_mBi_e0ayfDl9Mwzg%2F-MV_nA66zBsFM_V02cFO%2Fimage%20\(1\).png?alt=media\&token=88e43331-470c-4161-b6ee-04957242cd87)

4\. Step 4 : Then verify Envato account and **Submit Ticket**". Then please wait and keep contact via ticket, when we check and fix it, we will contact you via ticket.