# How To Submit Ticket

If you have any problems, you can submit your problem in ticket. We will check it and resolve it as soon as possible.

1. Step 1 : Go to this link : <https://themelexus.ticksy.com/> and then it will go to submit page.
2. Step 2 : Click to button "**Submit a ticket**"  to display form submit&#x20;

![](https://1705268021-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LpBanRLSEFLFEAp-jCP%2F-Lpa0ZQxa8fY9ZSPajzq%2F-Lpa6xPL4B5i3s_rcr8I%2Fticket.jpg?alt=media\&token=1c0ae71f-ca05-4d05-83c1-70d4bafd877a)

3\. Step 3 : Please choose category of theme that you bought.

![](https://1705268021-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LpBanRLSEFLFEAp-jCP%2F-Lpa0ZQxa8fY9ZSPajzq%2F-Lpa7AwxoljP63GAvkZZ%2Fticket1.jpg?alt=media\&token=8b082607-68be-475e-b8ba-1ffaa22b48bd)

4\. Step 4 : Fill in all information about : registration, ticket subject , ticket description ... then click to button "**Submit Ticket**". Then please wait and keep contact via ticket, when we check and fix it, we will contact you via ticket.

![](https://1705268021-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LpBanRLSEFLFEAp-jCP%2F-Lpa0ZQxa8fY9ZSPajzq%2F-Lpa78TxiGPjnpGBjPjg%2Fticket2.jpg?alt=media\&token=7bf8c9c2-2d48-45a9-b87a-f4e24fcefffc)