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  1. faqs

How To Submit Ticket

PreviousHow long time get SupportNextOptimize WordPress

Last updated 1 year ago

If you have any problems, you can submit your problem in the ticket. We will check it and resolve it as soon as possible.‌

  1. Step 1 : Go to this link : https://themelexus.ticksy.com/ and then it will go to submit page.

  2. Step 2 : Click to button " My Account" at the top of the right corner page to create a new account:

Insert all your purchase information and issues to ticket

4. Step 4 : Then verify Envato account and Submit Ticket". Then please wait and keep in contact via ticket, when we check and fix it, we will contact you via ticket.