# How To Submit Ticket

If you have any problems, you can submit your problem in ticket. We will check it and resolve it as soon as possible.‌

1. Step 1 : Go to this link : <https://pavothemes.com/forums/> and then it will go to submit page.
2. Step 2 : Click to button " **My Account**" at the top of right corner page to create new account:

![](https://3352170884-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MFZzX4YuzXw6bWeNqh8%2F-MMPGclqzcWT0Z05glk9%2F-MMPGtN51Ns6Cj2HTg0t%2Fimage.png?alt=media\&token=742488a5-3251-4f14-b636-3504ef57a9c6)

3\. Step 3 : Insert purchase code:

![](https://3352170884-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MFZzX4YuzXw6bWeNqh8%2F-MMPGclqzcWT0Z05glk9%2F-MMPGyFVqVveLspWxDZr%2Fimage.png?alt=media\&token=ccfb707a-6b9a-4f07-a83c-5fa5aa500f75)

4\. Step 4 : Then verify Envato account and **Submit Ticket**". Then please wait and keep contact via ticket, when we check and fix it, we will contact you via ticket.