# How To Submit Ticket

If you have any problems, you can submit your problem in ticket. We will check it and resolve it as soon as possible.‌

1. Step 1 : Go to this link : [https://pavothemes.com/forums/](https://pavothemes.com/forums/) and then it will go to submit page.
2. Step 2 : Click to button " **My Account**" at the top of right corner page to create new account:

![](https://2306671331-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mj2_0BL-k0UFlEZPcci%2Fuploads%2FHeoMtMbGQkbBiaJUD2Zq%2Fimage.png?alt=media\&token=30cd42b1-3c9d-4a43-be73-9f29c43c2d9e)

3\. Step 3 : Insert purchase code:

![](https://2306671331-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mj2_0BL-k0UFlEZPcci%2Fuploads%2FDXl0PUdqQJzkFfoLodm9%2Fimage.png?alt=media\&token=c990a4e3-6bb1-4856-b2c3-3e9f2a0c4e41)

4\. Step 4 : Then verify Envato account and **Submit Ticket**". Then please wait and keep contact via ticket, when we check and fix it, we will contact you via ticket.
